return

RETURN AND REFUND POLICY

We hope you are happy with your purchase from ILLEGAL BEAUTY. If you still wish to return or exchange, we offer returns within 100 days from the delivery date. Liquids such as eyelash glue, shampoo, etc. are excluded.

ILLEGAL BEAUTY bears the shipping costs for the return. Note: Excluded are products that were on offer.

Please send the goods back within 100 days of cancellation exclusively to the following address:

Illegal Beauty

Gierke line 26 
10585 Berlin

Please note that products must be returned unused, undamaged and in their original packaging. Unfortunately, returns that do not meet these requirements cannot be accepted for hygiene reasons and therefore cannot be refunded.

To initiate a return, click here.

Once we receive your return, we need 1-3 days to process it. We will keep you updated on the status of your return and notify you once the refund has been processed.

If you have any further questions regarding returns or exchanges, please do not hesitate to contact us by email service@iblashes.de We will be happy to help you.